Last Updated: 15 January 2025

Terms & Conditions

Welcome to

JMP Financial Pty Ltd

, and/or its affiliates (“JMP Financial,” “we,” “our,” or “us”). JMP Financial provides website features, access to financial products and services to you when you visit or shop at

www.jmpfinancial.com.au

, use JMP Financial products or services, or use software provided by JMP Financial in connection with any of the foregoing (collectively, “JMP Financial Services”). These terms govern your use of our services.

By using our website or services, you agree to these Terms & Conditions. If you do not agree to these Terms, you are not authorized to access or use JMP Financial Services.


Agreeing to These Terms & Conditions

By accessing our website or services, you confirm that:

You are at least 18 years old or the legal age of majority in your jurisdiction.You have the capacity to enter into a legally binding agreement.You have read, understood, and agree to these Terms & Conditions.


General Use

These Terms govern the use of

www.jmpfinancial.com.au

and other resources maintained by JMP Financial. By accessing or using our website, you agree to comply with these Terms, our Privacy Policy, and any applicable laws.


Australian Consumer Law Compliance

Under the

Australian Consumer Law (ACL)

, you are entitled to certain guarantees, including that services will be provided with due care and skill and that products will be of acceptable quality. Nothing in these Terms excludes, restricts, or modifies your rights under the ACL or other applicable Australian laws.


Key Sections of These Terms

Website Use: Our website is intended for use by Australian residents and businesses.Privacy Policy: By using our services, you agree to our Privacy Policy.Orders and Payments: Any order placed is subject to our acceptance. Payment must be made in full before services are rendered.Refunds and Cancellations: We comply with Australian refund policies under the ACL. For details, see Section 7.Limitation of Liability: To the maximum extent permitted by law, our liability is limited as outlined in Section 12.


Refunds and Cancellations

We comply with the

refund policies

outlined by the ACL. You are entitled to a refund or replacement if:

The product or service is defective.The product does not match its description.The product is unfit for its intended purpose.

For subscription services, cancellations must be made in writing at least seven (7) days before your next billing cycle to avoid automatic charges.


Privacy and Data Security

We are committed to protecting your personal information in compliance with the

Privacy Act 1988 (Cth)

and the Australian Privacy Principles (APPs). For more details, please review our

Privacy Policy

.


Limitation of Liability

To the fullest extent permitted by Australian law:

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.Our liability for breach of a consumer guarantee under the ACL is limited to the resupply of services or the cost of such resupply.


Changes to These Terms

We may update these Terms periodically. Changes will be effective upon posting on our website. It is your responsibility to review these Terms regularly. Continued use of our services constitutes your acceptance of any changes.


Governing Law

These Terms & Conditions are governed by the laws of

Queensland, Australia

. Any disputes will be resolved in the courts of Queensland.


Contact Us

If you have questions about these Terms or require assistance, please contact us:

JMP Financial Pty Ltd

PO Box 87, Ellen Grove, QLD, 4078

Email:

[email protected]

Phone: 0450457765